For claims, underwriting & coverage counsel

Turn policy wordings into a living coverage assistant.

Upload policy forms, endorsements, and claim files – including scanned PDFs – and ask nuanced coverage questions with answers tied back to specific pages.

Upload sample policies
Textract‑powered ingestion for scanned policy PDFs.
Questions adjusters ask
  • “Is business interruption for this location subject to any sublimits?”
  • “Compare this endorsement to last year’s and highlight new exclusions.”
  • “Which policies mention communicable disease coverage and where?”
Claims

Faster, better‑grounded coverage positions

Bring policy wordings, endorsements, and claim narratives into one conversation. Ask what’s covered, why, and see the citing pages.

  • Long‑form reasoning instead of short snippets.
  • Cross‑document retrieval for layered programs.
Underwriting

Instant recall of prior decisions

Query how you’ve handled similar risks across submitted statements, binders, and bound policies.

  • Entity‑level graph links accounts and coverages.
  • Ask “How did we treat X exposure last year?”
Coverage counsel

Clarity across stacks of paper

Compare policy language across carriers, years, and endorsements without losing the thread.

  • Multi‑turn agent that stays on the same claim.
  • Every answer includes supporting citations.
Roles impacted
  • Senior claims leaders who want a consistent, explainable assistant for complex losses.
  • Front‑line adjusters handling coverage questions and drafting correspondence.
  • Underwriters and product teams comparing forms across vintages and markets.
  • In‑house coverage counsel drafting positions and reports.
Why graph RAG is a fit for insurance

Insurance documents are layered and referential: master policies, schedules, endorsements, and claim notes. AIAM Graph RAG turns those into a connected graph so the agent can follow references and answer in context.

Because we combine vector search, full‑text queries, and table‑aware retrieval, the system can reason over limits, sublimits, and conditions even when they’re buried in schedules and footnotes.

Open coverage Q&A workspace